Normally, a margin call is triggered when the margin maintenance rate falls below 90%, and a forced loss cut is triggered at 20%, so that the account does not go into the negative. However, sudden market fluctuations may cause the account balance to go into the negative.
This is a system in which we compensate for the negative balance and return the balance to zero so that customers who continue trading are not burdened by the unavoidable negative amount.
We will compensate the customer's account as needed after the next business day after the account goes into the negative due to sudden market fluctuations.
Please note that the Trade Operations Department will carefully examine whether the system is applicable. Please note that we may not compensate for the Negative Balance Protection if we determine that the Negative Balance Protection system is being abused or misused.